Il se passe quoi ?

Acheter minecraft (en double) mais Microsoft te dit que tu n’as pas le jeu. Pire support que j’ai vu de ma vie

Usually when this happens it means you're logged in with the wrong account. Please try logging in with any other accounts you used for the migration; including the email that was previously on your Mojang account, and emails with non-Microsoft domains (Gmail, Yahoo, etc.) ^NS

Problem is that I’ve bought the game with two separates account. One was like in 2013, so it was a Mojang account, I had no problems migrating this particular account. On the other hand, not long ago (january 2022), I’ve bought a second one (this one was… 1/?

Directly a microsoft account, as it was purchased not long ago). However, when I connect to the minecraft launcher with this account, it says that I can only play the Demo. And when I go the official website, it says that I should buy the game. But I’ve already 2/?

Bought it January

Please try logging in with any other emails you might have used for the purchase. If you're still not having any luck, contact us at msft.it/6016bkVDi and we'll look into this further for you. ^NS

It worked thanks a lot! I have no Idea why it was such an obscure E-mail adress, anyway thank you for your response