We understand players have had trouble accessing Minecraft Preview on Xbox today. This will be resolved by an update in a few hours.
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Can you please explain what issue you're facing that we can help out with? If you provide any screenshots, make sure to block out any personal account info in order to keep your details safe and secure! ^FF
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Usually when this happens it means you're logged in with the wrong account. Please try logging in with any other accounts you used for the migration; including the email that was previously on your Mojang account, and emails with non-Microsoft domains (Gmail, Yahoo, etc.) ^NS

May 28, 2022 · 6:02 PM UTC

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If you're still having any trouble signing in, then please complete our request form at msft.it/6016bV7d2 so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag! ^FF
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