Nothing is as frustrating as being charged for a Minecraft account by @Mojang @MojangSupport only for it to not recognize your email and password AND reset requests. My PayPal has been charged, I accidentally deleted my verification link email and I cannot get into my MC game.
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Can you let us know what errors you're seeing when you try to sign in? Make sure that you're using the Microsoft sign-in option with the email used during the purchase of the game. ^FF
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Please help ☹️ I keep getting the same log in instructions via support emails and none recognize my emails. I can't re-download the game and have a charge on my PayPal account for it for proof I bought it. Struggling here 😭 Also called Microsoft and no luck.
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Usually when this happens it means you're logged in with the wrong account. Please try logging in with any other accounts you used for the migration; including the email that was previously on your Mojang account, and emails with non-Microsoft domains (Gmail, Yahoo, etc.) ^NS
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Hi thanks for your response. I have also tried that for any email I have and it does not work. 😩
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Replying to @Nympress
In that case, you will need to reach out to Xbox/Microsoft Support for assistance in recovering your account since you have migrated it: msft.it/6018bV3LQ ^TK

May 27, 2022 · 7:57 PM UTC

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Replying to @MojangSupport
Thank you for your response, again :) I have contacted Mojang support on email and have kept getting the same answers you have answered here :(
Replying to @MojangSupport
I have the PayPal receipt with the transaction ID and my email but when I log into my Microsoft email it says I have no purchase history. Yet my PayPal confirms it. I accidentally deleted my confirmation email and now it's forcing me to pay for the game again and make a new tag.