Nothing is as frustrating as being charged for a Minecraft account by @Mojang @MojangSupport only for it to not recognize your email and password AND reset requests. My PayPal has been charged, I accidentally deleted my verification link email and I cannot get into my MC game.
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Replying to @Nympress
Can you let us know what errors you're seeing when you try to sign in? Make sure that you're using the Microsoft sign-in option with the email used during the purchase of the game. ^FF

May 26, 2022 · 11:10 PM UTC

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Replying to @MojangSupport
Please help ☹️ I keep getting the same log in instructions via support emails and none recognize my emails. I can't re-download the game and have a charge on my PayPal account for it for proof I bought it. Struggling here 😭 Also called Microsoft and no luck.
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Usually when this happens it means you're logged in with the wrong account. Please try logging in with any other accounts you used for the migration; including the email that was previously on your Mojang account, and emails with non-Microsoft domains (Gmail, Yahoo, etc.) ^NS
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more replies
Replying to @MojangSupport
I've tried using Microsoft accounts (several) and none are pulling up the registered gamertag I used. All also say no purchase history. When I tried to log in with the purchased email that I have PayPal receipt for, it made me make a new gamertag and wants me to purchase again.
Replying to @MojangSupport
there is no problem in my minecraft