Hi @MojangSupport! Could I please get some help with recovering my account? The “Agent” said I didn’t provide the necessary information, but I have done this twice. I asked what info they are missing and all they said was that they are closing my ticket? I’m so confused 😞
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Replying to @heykaey_ @karaxgg
The Minecraft Support agent has the final say in this matter, however, you are definitely welcome to reach out to us again in a new support request if you're able to locate more information about your Minecraft account: msft.it/6015bpcHU. ^FF

May 26, 2022 · 10:45 PM UTC

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Replying to @MojangSupport
Could you please let me know what information I’m missing so I can open a new ticket? I am so confused because I provided everything that was asked for (as you can see in the screenshots) and was told no, so asked for help understanding what is missing and the ticket was closed?
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