Java services should be back to normal. Thank you so much for your patience! - jhp
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@MojangSupport I sent a request a month ago. I didn't hear back. Please help.
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Replying to @_cxcan
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF

May 26, 2022 · 12:54 AM UTC

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Replying to @MojangSupport
I guess my ticket number should be #386XXXXX. It was around 26/4/2022 14:36 (United Kingdom)/ 15:36 (Sweden Time).
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Are you able to send the full ticket number? You should have received an auto-response when you first submitted the ticket, with "Your support request (ticket #) has been received." If Twitter is redacting the number, try sending it without the # in front! ^NS
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