@MojangSupport Hey, my friend is struggling to merge their account as their email account got deleted. They’ve tried to contact you through the form but no response. Could someone help? Thanks.
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Replying to @EmJo0308
Please have your friend complete our request form at msft.it/6013bTLTJ so that one of our account specialists can look further into this issue for them. ^FF

May 26, 2022 · 12:35 AM UTC

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Replying to @MojangSupport
Hi, they have done just under 2 weeks ago and haven’t heard anything since. They’re getting worried that they’ve lost all their worlds, items from our group server etc.
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Do you know if they received a ticket number after submitting their support request? It should be a 7-digit # (i.e. 3456789). If they didn't receive this, then they may need to contact us again. Make sure that they use an email that they can access when filling out the form! ^FF
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