Replying to @JonoLetsplay
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. Thank you for your patience while we work on the solution! ^TK

May 24, 2022 ยท 7:53 PM UTC

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Please complete our request form at msft.it/6013bTLl9 so that one of our realms specialists can look further into this issue for you. Remember to attach your Transaction ID/purchase receipt and your account name/Gamertag. ^FF
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