@MojangSupport Realm just kicked all our players off then rebooted to an hour old save, this is ridiculous for a paid for service.

Sounds like a connection issue took place. Is this happening a lot and are you the owner of the Realm? ^TK

It happened once two days ago when I wrote about it. I am the owner yes. It shouldn't be a problem with any of our connections because the server itself closed down for a few minutes then when it came back online and we were able to join it had rebooted to an older save.