We understand players have had trouble accessing Minecraft Preview on Xbox today. This will be resolved by an update in a few hours.

May 20, 2022 · 10:19 PM UTC

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Replying to @MojangSupport
I can't still can't play minecraft with friends it doesn't let me connect to their worlds and they can't connect to mine it's been months it's on Xbox btw
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What errors are you seeing when trying to join the Realms with friends? ^TK
Replying to @MojangSupport
I purchased one month of realm plus since I could not find a free trial as mentioned. I’ve logged in to Minecraft with my Microsoft account but realm plus is acting like I didn’t purchase it and keeps asking for me to subscribe.
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Please complete our request form at msft.it/6017bTLW9 so that one of our realms specialists can look further into this issue for you. Remember to attach your Transaction ID/purchase receipt and your account name/Gamertag. ^FF
Replying to @MojangSupport
Xbox game pass for Minecraft Dungeons always seems to crash
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I have it on mine and I'm not having any issues (That doesn't take away that it's happening to you) have you uninstalled the client as of yet? Make sure to save your character first though. ^TK
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Replying to @MojangSupport
I am not able to open my single-player server it doesn't generate the world
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For technical help, please check out our help site: msft.it/6010bu0JQ ^FF
Can you let us know if there's a specific error message that you're seeing when you try to sign in? Make sure to block out any personal account details to keep your info secure. ^FF
Replying to @buenohoe
Please complete our request form at msft.it/6015bu0CT so that one of our account specialists can look further into this issue for you. ^FF
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