Please send us an email at msft.it/6018buJaj and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
May 20, 2022 · 8:46 PM UTC
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Info on locating your Transaction ID can be found here: msft.it/6018bu0qa. If you no longer have access to this, we may still be able to assist. If you provide us with your ticket number (i.e. 3456789), we can check in on the status of your request for you. ^FF