@MojangSupport So not only am I waiting since over half a year (Nov 7th) for answer from your support team. When I replied to the email, I got the automatic response that the support ticket has been closed. This is the worst customer support interaction I have ever had...

Do you happen to have the ticket number handy? I want to take a closer look into this, although we may just need to have you submit a new ticket depending on what happened. ^TK

Please delete this tweet as it has information that can compromise your account. Second, if you submitted a ticket there will be a ticket number that is sent to your email. ^TK

ticket number 3970862