Hey @MojangSupport I have been trying to log into my account to migrate it over to microsoft. however i dont get any confirmation emails or emails to change passwords... so i cant login or migrate.. ive been trying to reach out over email or customer support but no one is helping
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Please send us an email at msft.it/6017b338R and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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I have sent you 3 different email about this and have not got a response. I don’t have an transaction ID because this account was a gift I got years ago
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Replying to @OmitGhostly
Do you happen to have a ticket number? I can check to make sure that they made it into the correct queue. ^TK

May 16, 2022 · 10:56 PM UTC

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Replying to @MojangSupport
No I don’t, I haven’t received any type of emails from you and you website didn’t give me one
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If you didn't receive an email after submitting the ticket that means it likely didn't go through. There should be an email sent to you as soon as you submit the ticket. Make sure you submit the ticket from the email you have access to.^TK
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