@MojangSupport Our Bedrock realm crashed after defeating the Ender Dragon. All the endermen froze in place and everyone got disconnected. Now nobody can get back in.
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@MojangSupport Finally got back into the realm.... It put us all back in a place from more than 45 minutes ago. So it put us at a point in the game prior to use beating the ender dragon, prior to going through the stronghold, and back while we were trying to find the stronghold.
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@MojangSupport What happened to our progress? Why was the server not capturing our progress?
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Sounds like there were connection issues taking place which caused this. Let's start some basic troubleshooting steps to see if this helps: ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^TK
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Please visit our bug report site to see if the problem has already been reported: msft.it/6018bKUIs. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6019bKUIt ^TK
May 12, 2022 · 11:43 PM UTC


