Please be patient, as depending on your platform, it could take a few days for the update to reach you. feedback.minecraft.net/hc/en…

Minecraft - 1.18.31 (Bedrock)

Posted: April 27, 2022 A new update is available for Minecraft that addresses some issues that have occurred since the release of 1.18.30. Please search for any bugs you find on bugs.mojang.com and...

feedback.minecraft.net
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I’m still unable to play because my account is being paid for but I’m unable to log into it and customer support service contact Microsoft and it’s impossible to find somebody there to talk to you about it so I’m paying for Minecraft and can’t play
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If you're unable to play the full version of the game, then please check out msft.it/6015b1VZU for more info on seeing Demo Mode in the game launcher. ^FF
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I didn't purchase after 2020 and I'm using my Microsoft Account to login. Something is not right with your User Account system. I have submitted support tix for myself and my daughter who are both unable to play MC on any platform.
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I have email proof of purchase for both accounts but neither of them show any purchased games on Minecraft.net so....what do we do, Microsoft?
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PS Microsoft/Mojang it would warm my heart to receive an email confirmation after filling out that verbose support request form. Just knowing that it didn't get blackholed in cyberspace would unruffle my feathers a bit, ya dig?
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Replying to @MesterJess
We apologize for the inconvenience, as this is currently a known issue. The team is currently working on a fix that should help with the issue as soon as possible. Thank you for your patience while we work on the solution! ^FF

May 6, 2022 · 11:45 PM UTC

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Replying to @MojangSupport
Thanks for the response. I can confirm it is fixed for us over here. Let me know if there's anything we can do to prevent these hiccups in the future.