Our account specialists will need to verify you before they can make any changes to an account. You're more than welcome to open another ticket with us if you're able to find more information regarding your account: msft.it/6018bGDkK. ^FF

I feel like I'm about to be in the same situation. I.m trying to log in to Mojang and Minecraft. Both say my password is wrong when I know it's correct. Won't send me a password reset link either. I'm trying to accept I might have just lost a 10+ year old account over their mess