Please complete our request form at msft.it/6016bBnqw so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
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We're not able to send DMs, but we can certainly check on your ticket and make sure it's in our queue. Can you please provide your ticket number? ^NS
Apr 30, 2022 · 6:46 PM UTC