Please be patient, as depending on your platform, it could take a few days for the update to reach you. feedback.minecraft.net/hc/en…

Minecraft - 1.18.31 (Bedrock)

Posted: April 27, 2022 A new update is available for Minecraft that addresses some issues that have occurred since the release of 1.18.30. Please search for any bugs you find on bugs.mojang.com and...

feedback.minecraft.net
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I bought minecraft in 2012, trying to redownload it and the customer service is atrocious and unresolving with their bot system.
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Replying to @DaveMeade3
We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF

Apr 28, 2022 · 11:21 PM UTC

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Replying to @MojangSupport
I dont see a ticket number anywhere. Email said This is an auto-response, but there are actual humans working on your question! We're ssssssssssorry that we haven't reached your ticket yet; we try to respond to tickets as quickly as possible, in the order they were received.