Hi @MojangSupport. I'm trying to recover my son's Minecraft account and you've replied just once in 2 weeks, and an automated reply the same day saying you're closing the case as I've taken too long to respond! Why aren't you able to help?
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Replying to @trajix
Sorry to hear that! Do you mind grabbing me the ticket number so that I can take a closer look into this situation? ^TK

Apr 22, 2022 · 11:39 PM UTC

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Replying to @MojangSupport
Hi TK, it's 3764906
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Thanks for sending that over! We were able to locate that ticket and get everything sorted out. The agent helping you should get back to you shortly! Thanks so much for your patience. ^NS
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