@MojangSupport Hello I need help please
1
Hey there, sorry to hear you are having difficulty. What is the current problem you are facing? Please provide us with potential screenshots of error codes if there are any. ^NQ
2
She isn't using any texture packs, and we are both using Java, but we still get nothing no matter how she resets her laptop
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Replying to @AmandaJaneHopk2
Thank you for that info! Please complete our request form at msft.it/6012w0mHY so that one of our realms specialists can look further into this issue for you. ^FF

Apr 14, 2022 · 1:12 AM UTC