@MojangSupport Sorry to ask this as I'm impatient, but how long does it usually take to respond with more help to an already open ticket. I've had a response with basic options to try solve my issue but they didn't work so I've been told to wait for more specific help.
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Replying to @Kyettia
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF

Apr 8, 2022 · 10:33 PM UTC

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Replying to @MojangSupport
I struggled to find it but I think this is my ticket number? 3686193
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Thanks for that ticket number! I can confirm that we've received your request, and one of our account specialists will need to investigate the situation further for you. They will reply to you as soon as they possibly can. Thank you for your continued patience! ^FF
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