@MojangSupport Hey guys, who do I contact for problems with purchased minecoins? My son went to purchase something for 60 minecoins, he had 200 coins but when he went to make the purchase, he was booted from the marketplace and his coins were gone.
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Please complete our request form at msft.it/6016wSoUG so that one of our Marketplace specialists can look further into this issue for you. ^FF
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Have not gotten a reply yet and I need the reply sent to my email address and not his. Thank you.
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Replying to @rescue_lynn
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF

Apr 8, 2022 · 10:20 PM UTC

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Replying to @MojangSupport
3762928 - thank you so much!
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I can confirm we have received your support request. One of our agents will reply to you as soon as possible, and we thank you for your continued patience! ^FF
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