@MojangSupport Hi! I'm currently having issues playing Minecraft where I experience that I'm suddenly no longer owning the game despite being able to use the account after migrating to a Microsoft account weeks ago. What happened? How can it be fixed? I still have my UUID and all
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Replying to @LilyBloomVee
Usually when this happens it means you're logged in with the wrong account. Please try logging in with any other accounts you used for the migration. Check this Microsoft article for some tips! msft.it/6011ZtUTL ^NS

Find your Microsoft account email address | Xbox Support

If you’ve forgotten your Xbox login info, learn how to find your Microsoft account email address so you can sign in.

support.xbox.com

Apr 6, 2022 · 6:35 PM UTC

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Replying to @MojangSupport
I did check the mail address and even according to the launcher_accounts.json it is the correct address; The account is also signed into the launcher since the migration and worked until now. :/
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Go ahead and contact us at msft.it/6012wvpQo, and include a screenshot of your launcher and any error messages you see. We'll check it out from there! ^NS
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