@MojangSupport Havent played minecraft for years, tried to go log in to download and it's not sending me a password reset to my email. last i recall i was using a mojang account email back before you were taken over by microsoft.
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Hey there, please be sure to reach out to us and fill out the forms over at msft.it/6010wqIte we still may be able to help you! ^NQ
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also, calling your support team (if that's even who i dealt with) "minecraft gamers" doesnt make me feel confident that im dealing with someone who can assist on a technical level.
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Apologies for any confusion! The folks you were talking to are not a part of the official support team, but are other gamers who are there to answer general questions. I am sorry they didn't escalate you in that case, but please try again so that we can help out! ^NS
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We try to respond to tickets as quickly as possible in the order they were received. However, we are currently experiencing higher than normal volume resulting in slightly longer wait times. We appreciate your patience! ^NS
Apr 6, 2022 · 6:18 PM UTC