@MojangSupport My son migrated our Mojang account to MS, but Minecraft Java purchase didn’t transfer, it’s saying we have to purchase again. Disappointingly rough experience. Please advise, I can provide account emails from both ends.
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@MojangSupport @Mojang Is there some other support channel I should be looking to? I'd like to get this resolved ASAP.
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If you're having any trouble accessing the full game after migrating your account, remember to use the Microsoft login option with the account that you migrated with, and make sure to remove your old Mojang account from the launcher. See our FAQ: msft.it/6017wsbSv. ^FF
Apr 1, 2022 · 10:06 PM UTC