@MojangSupport Havent played minecraft for years, tried to go log in to download and it's not sending me a password reset to my email. last i recall i was using a mojang account email back before you were taken over by microsoft.
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Hey there, please be sure to reach out to us and fill out the forms over at msft.it/6010wqIte we still may be able to help you! ^NQ
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also, calling your support team (if that's even who i dealt with) "minecraft gamers" doesnt make me feel confident that im dealing with someone who can assist on a technical level.
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Replying to @LynsisTheOcelot
Apologies for any confusion! The folks you were talking to are not a part of the official support team, but are other gamers who are there to answer general questions. I am sorry they didn't escalate you in that case, but please try again so that we can help out! ^NS

Apr 1, 2022 · 2:59 PM UTC

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Replying to @MojangSupport
i can even show you guys a email i got from mojang support back in 2019 for a password reset to prove i have an account linked to the email.
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We try to respond to tickets as quickly as possible in the order they were received. However, we are currently experiencing higher than normal volume resulting in slightly longer wait times. We appreciate your patience! ^NS
Replying to @MojangSupport
been 4 days since i sent in the support ticket, still have yet to receive anything but a canned response saying "This is an auto-response, but there are actual humans working on your question!" since that's the only response i've gotten it makes me think it's not being worked on.
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Replying to @MojangSupport
like seriously, how hard is it to force a password reset? just want a password reset for my account, linked to the email im sending the ticket in with.
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To keep your information secure, please complete our request form at msft.it/6018wsbU8 so we can quickly and safely assist with your question. Make sure to use an email that you can access, otherwise, our response won't make it back to you. ^FF
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