Today’s the day! As part of making Minecraft: Java Edition even more secure, we’re beginning to roll out mandatory migration for some players. Check out our FAQs for all the info you need to know and don’t forget that we are here to help with your migration questions!

Mar 10, 2022 · 5:27 PM UTC

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Replying to @MojangSupport
We bought some texture packs and worlds on your marketplace, it says they’re “downloading” but not showing any progress. We don’t believe they’re actually downloading
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Have you done any basic troubleshooting as of yet and if so what Have you tried to get them to download? ^TK
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Replying to @MojangSupport
Nie pamiętam hasła do konta email, jak mam przejść przez migracje? I forgot my email account password, how do I go through the migrations?
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To keep your information secure, please complete our request form at msft.it/6010wAu7e so we can quickly and safely assist with your question! ^FF
Replying to @MojangSupport
hey, I have a big problem my account does not have access to email and I cannot log in and migrate my account what should I do?
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No worries! That is something we can help with. Submit a ticket with the email, username, and transaction ID and we can work to assist you with changing the email: msft.it/6013wYf5L so we can quickly and safely assist with your question! ^Tk
Replying to @MojangSupport
@MojangSupport - I downloaded the Java edition on my MacBook Pro and tried to play, it prompted me to create a username, i entered that and got the green check mark and then it keeps saying Failed to create profile. HELP ME
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Replying to @MojangSupport
1/2 youre pretty screwed at this point youre making minecraft players to have LOCK THEIR ACC FOR NO REASON just because they didn't migrate and even tho is MARCH 10th youre making the players PAY THE GAME AGAIN for their LOST ERAN HARD WORKING PLAYERS
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Replying to @MojangSupport
like no one cares about it even about this trash cape made in paint lol just it make no sense without this trash migration you can't play a game
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Replying to @MojangSupport
Except I have contacted you about the fact we have no access to the email we used,it can’t be recovered unfortunately and therefore we can’t migrate. My daughter is on the autism spectrum and it’s causing massive upsets for her but I can’t seem to gain a response!Help appreciated
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