Today’s the day! As part of making Minecraft: Java Edition even more secure, we’re beginning to roll out mandatory migration for some players. Check out our FAQs for all the info you need to know and don’t forget that we are here to help with your migration questions!

Mar 10, 2022 · 5:27 PM UTC

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Replying to @MojangSupport
My account still says that I do not own Java Edition and will not allow me to play. I keep getting -1 crash error when I try to log in. My Microsoft account shows Java Edition in "My Games". Please help, its been over a week since my migration.
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If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6010bJAtQ! ^TK
Replying to @MojangSupport
Migrated, now it says I do not own Minecraft. I am a Legacy owner...since 2012... so thanks..
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If you're having any trouble accessing the full game after migrating your account, remember to use the Microsoft login option with the account that you migrated with, and make sure to remove your old Mojang account from the launcher. See our FAQ: msft.it/6010bHuQj. ^FF
Replying to @MojangSupport
Please let me know when you can migrate with anything other than email and security questions i do not have access to those and there are so many other ways to prove i own my account
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Please send us an email at msft.it/6017bgCQ7 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @MojangSupport
i need help recovering the email address used to login to my mojang account! have submitted 2 help tickets and not even as much as a "we recieved your message" email in response!
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Hey there, please provide your ticket numbers and I'd be happy to look at them! ^NQ
Replying to @MojangSupport
I'm confused why isn't water turning to stone
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Please visit our bug report site to see if the problem has already been reported: msft.it/6014bJATq. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6015bJATS ^TK
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