@MojangSupport Can't migrate my minecraft account (it just says "something went wrong" with no helpful info). What now?
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Please ensure that Javascript is enabled & you are not blocking Javascript for google domains, and clearing your browser cache/cookies. Try using a private browsing window, and disable any VPNs you have running. Let us know if you're still running into this error! ^FF
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Ok, so you guys have stopped responding to me through the official means (more than 5 days since last reply). Does this mean I'm no longer required to transfer my account?
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We are currently solving through our backlog. We try to respond to tickets as quickly as possible in the order they were received. Do you currently have a ticket number and I can see if your ticket made it into the queue? ^NQ
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Actually they didn't give me a ticket number. Am I replying to an actual official email then? <support@minecrafthelp.zendesk.com>
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Replying to @7he404guy
That's the correct email! See if you can find the "Request received" confirmation email. You should see "Your support request (1234560) has been received." ^NS

Feb 23, 2022 · 7:14 PM UTC

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Replying to @MojangSupport
There is no such email. All I have is an email from "directly" telling me that my issue is being referred to an "expert". The rest is just messages from the expert, but the words "support request" do not occur anywhere in the entire conversation.