@MojangSupport Can't migrate my minecraft account (it just says "something went wrong" with no helpful info). What now?
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Please ensure that Javascript is enabled & you are not blocking Javascript for google domains, and clearing your browser cache/cookies. Try using a private browsing window, and disable any VPNs you have running. Let us know if you're still running into this error! ^FF
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Ok, so you guys have stopped responding to me through the official means (more than 5 days since last reply). Does this mean I'm no longer required to transfer my account?
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Replying to @7he404guy
We are currently solving through our backlog. We try to respond to tickets as quickly as possible in the order they were received. Do you currently have a ticket number and I can see if your ticket made it into the queue? ^NQ

Feb 22, 2022 · 8:10 PM UTC

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Replying to @MojangSupport
Actually they didn't give me a ticket number. Am I replying to an actual official email then? <support@minecrafthelp.zendesk.com>
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That's the correct email! See if you can find the "Request received" confirmation email. You should see "Your support request (1234560) has been received." ^NS
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