@MojangSupport @MicrosoftHelps @XboxSupport Who can help? Minecraft account recently migrated (2nd time, first was reverted) to Microsoft account. If I play through 3rd party launcher I'm fine. If I go through the new launcher it says I don't own the game. Please fix.
1
This XBOX app for managing account says I own gam but not installer and it requires Game Pass. I should not have to pay monthly for something I already paid for years ago
1
Usually when this happens it means you're logged in with the wrong account. Please try logging in with any other accounts you used for the purchase or migration. Check this Microsoft article for some tips! msft.it/6011ZtUTL ^NS
1
Thanks for sending that over! Since you're seeing this error, go ahead and contact us at msft.it/6010w3v2Y so we can help out further. Be sure to include this screenshot! ^NS
Feb 19, 2022 · 6:35 PM UTC


