earlier replies
Replying to @skwishysauce
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF
This is not our Support account. We're experiencing a high volume of requests right now, but we will reach back out to you through your ticket request as soon as we possibly can! ^FF
Replying to @Mia_Mia713
Apologies for the confusion! @MojangSupport is our official Support account. We were referring to the account that's in your screenshot that has a different username. We do not currently send DMs, so the account that sent you a DM is not associated with Mojang. ^NS

Feb 18, 2022 · 3:16 PM UTC