Also, connection issues should be resolved - please let us know if you're still having trouble! - JHP

Feb 18, 2022 · 12:55 AM UTC

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Replying to @MojangSupport
i bought minecraft today to play on hypixel but i cant login in my paid real account pls help
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Make sure to log in using the "Microsoft Login" option, and use the same email used to purchase the game. ^NS
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Replying to @MojangSupport
Last 3 years, I cancelled the login email but I forgot to change my login email. And I forgot a password. I wanna play again. I need your help.
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To keep your information secure, please complete our request form at msft.it/6012wrRCG so we can quickly and safely assist with your question! ^FF
Replying to @MojangSupport
Hi, is this a legitimate email, or is it someone impersonating you for my account information?
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If you did not contact us, then please do not respond to this email. Legitimate support emails will come from noreply@mojang.com or support@minecrafthelp.zendesk.com. More info on avoiding scam/phishing emails can be found here: msft.it/6019wrrAD. ^FF
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Replying to @MojangSupport
Hey, since yesterday, i cannot join into any mc-server, but one server, I can join(Gommehd.net), so it is not my connection. Its in every minecraft Version. The error message is:Timed out:No further information. (I deactivate my firewall too, but nothing helps).
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Are the only things that you have tried at this time is checking your firewall? I want to provide more steps but I don't want to give you steps you have already tried. ^TK
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Replying to @MojangSupport
Hello, I have realms problems, we will issue an error when I try to do something.I can't close the realms, I can't open it, I can't go in either. The last backup weighs 180 megabytes.How to solve the problem?
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Are you still experiencing connection issues at this time? If so let me know and I'll do my best to assist you from there. :) ^TK