Also, connection issues should be resolved - please let us know if you're still having trouble! - JHP

Feb 18, 2022 · 12:55 AM UTC

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Replying to @MojangSupport
when i load a modded verison of minecraft it crashs with the error java run time config exit code 1
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Unfortunately we're not able to assist with modded versions of the game: that software is not managed by us, so we can't accurately troubleshooot. However, if you're getting that error on vanilla Minecraft, please do send us a message at msft.it/6012w3Qt6! ^NS
Replying to @MojangSupport
Hey, is the issue with not receiving the migration verification code fixed? I need to migrate my account ASAP at the moment
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If you aren't receiving any emails from us at all when trying to migrate your account, then please reach out to our Support team so we can investigate this further for you: msft.it/6010wrrnG. ^FF
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Replying to @MojangSupport
Unfortunately I'm still dealing with lagging and freezing issues. After going through the list of troubleshooting I still lag and freeze
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To keep your information secure, please complete our request form at msft.it/6010wPtOa so we can quickly and safely assist with your question! ^Tk
Replying to @MojangSupport
how to check password.
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Are you having trouble resetting a password on a Mojang account, or is this for a Microsoft account? Any details you can provide about what's going on and which version/platform of the game that you're playing on will be helpful! ^FF
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Replying to @MojangSupport
Sorry whats is happening?
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If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6014wPqTi! ^TK