@MojangSupport tried to migrate to Microsoft account from Java using steps on email. Every time I login using the same email address which I have been sent the migration details it says I haven't purchased Java edition on Mojang account so can't migrate.
3
Replying to @dmouncey
Usually when this happens it means you're logged in with the wrong account. Please try logging in with any other accounts you used for the purchase or migration. Check this Microsoft article for some tips! msft.it/6011ZtUTL ^NS

Feb 17, 2022 · 5:45 PM UTC