@MojangSupport Hello, I purchased the computer version (windows) in July 2020. I recently changed my account password. After logging in, it always shows that I have not purchased it, and I can't find any relevant records in the Mojang Studios account. Why?
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If you purchased the Bedrock version, then you purchased through the Microsoft Store! If that's the case, you can redownload the game from the Store as well. Make sure to log in with the same Microsoft account used to buy the game. ^NS
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The version is Java Edition. The picture is a related record of the purchase.
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purchase date :2020/7/18
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Replying to @LilyWan2022
If you're being prompted to repurchase the game, then you're likely encountering demo mode: msft.it/6016wGsor. Make sure that you're logging in with the correct email and password. If you still need help, then please reach out to Support: msft.it/6017wGsoT. ^FF

Feb 12, 2022 · 11:45 PM UTC