@MojangSupport I have been trying for hours to buy my child a Minecraft game. I have a Microsoft acct and I set one up for her. But she had previous acct and doesn’t know the pswd etc. I get a conflicting credentials method. Help
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Replying to @WolfsonsWorld
If you need help accessing her previous Microsoft account, you'll need to reach out to Microsoft Support: msft.it/6010wDGfi. If the game was purchased on the wrong account, and you can't log in, send us a message here: msft.it/6011wDGfc ^NS

Feb 9, 2022 · 5:07 PM UTC