@MojangSupport Hello, I purchased the computer version (windows) in July 2020. I recently changed my account password. After logging in, it always shows that I have not purchased it, and I can't find any relevant records in the Mojang Studios account. Why?
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Replying to @LilyWan2022
If you purchased the Bedrock version, then you purchased through the Microsoft Store! If that's the case, you can redownload the game from the Store as well. Make sure to log in with the same Microsoft account used to buy the game. ^NS

Feb 3, 2022 · 3:38 PM UTC

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Replying to @MojangSupport
The version is Java Edition. The picture is a related record of the purchase.
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purchase date :2020/7/18
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