Hey @MojangSupport I have a problem your support site has been unable to solve. I have an account that I haven't been able to manage for 8 years since my security questions aren't letting me through(I wrote these with spelling errors I believe)I cant access old email. Please help
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@mojang I'm submiting a request on the site that has this issue in greater detail, please help :(
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It sounds like you've already submitted your issue to our Support which is great to hear! We are experiencing a longer wait due to the holidays, and we do appreciate your patience and understanding. We'll be sure to get back to you as quickly as we can! ^FF
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@MojangSupport I've reported this a few times in the past and there hasn't been any change, I hope I can get the email changed or at least the security questions reset.
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Replying to @KatieThomasArt
To keep your information secure, please complete our request form at msft.it/6014ZhIgs so we can quickly and safely assist with your question! ^NQ

Jan 31, 2022 路 11:42 PM UTC

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Replying to @MojangSupport
I've already sent a request. Do I have to make another one? Sorry to be awkward but I have my information on there.
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Sorry about any delay you're encountering. We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF