If you purchased Java Edition before Dec 1, 2020, then you'll be able to migrate and be eligible for a Migrator cape. If you purchased Java more recently though, you started off with a Microsoft account so you would not be eligible for the cape. ^NS

Go ahead and contact us at msft.it/6012wDGMG, and we can certainly look into this for you. ^NS

To keep your information secure, please complete our request form at msft.it/6013wGQZb so we can quickly and safely assist with your question! ^FF

Info on managing parental consent settings on your child's account can be found here: msft.it/6015bBVCX. ^FF

Thank you for informing us. 🙂💙

Except I have not been able to access mine for about 5 days and still can't. How can I get a refund for the number of days the service I pay for isn't accessible?

And it's doing the same as before: claiming I can't access realms because of the way my Microsoft account is set up, except I didn't change the settings from when it was working. I've gone through the process to verify it's as it should be. You need to fix this issue.

I cant join my Realm, are the servers shut down??

Can anyone provide some assistance with an exit code: -1073741819? Getting pretty frustrated...seems like I can't have a firewall on or even update without MC stopping working. Some guidance would be appreciated.