Please contact us at msft.it/6010w6NCu and we will be happy to look into this for you. ^NS

If you purchased Java Edition before Dec 1, 2020, then you'll be able to migrate and be eligible for a Migrator cape. If you purchased Java more recently though, you started off with a Microsoft account so you would not be eligible for the cape. ^NS

Go ahead and contact us at msft.it/6012wDGMG, and we can certainly look into this for you. ^NS

We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. Thank you for your patience while we work on the solution! ^TK

It looks like you have a connection error at the bottom of the launcher. Please try the steps in this article to see if this will resolve the issue! msft.it/6010w1pDI ^NS