@MojangSupport What should I do if your support won’t fix an issue with account errors?
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Replying to @AShireman
Do you have a Support ticket number? It should be a 7-digit number. We can look into this for you once we have this info. ^FF

Jan 21, 2022 · 11:29 PM UTC

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Replying to @MojangSupport
3393468
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It looks like your game was purchased on the wrong Microsoft account. Unfortunately, there is no way to transfer game licenses to another account, so we are unable to assist. Please review the email for more information from the agent. ^NS
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