@MojangSupport
I migrated my account recently and now the launcher and the website says I don't own the game. I contacted Minecraft Support, who told me to contact Microsoft Support, who told me to contact Xbox support, who just sent me back to migration faq. Help!
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This usually means you're logged in to the wrong account. Please try logging in with any other emails you might have used to migrate. Try the email previously on your Mojang account, or the Microsoft account you were most recently logged into. ^NS
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Go ahead and try sending us a new ticket at msft.it/6018Z055y, and include a screenshot of your launcher. We'll be happy to double check and see if it's something we can help with. ^NS
Jan 21, 2022 · 3:30 PM UTC
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