@MojangSupport hi, I have been locked out of my account for 20 months ago and all you have said is please wait. I've been waiting almost 2 years just to be able to play with my nephew during the pandemic. you ever going to fix this?
Mojang Support
 @MojangSupport
14 May 2020
Replying to @AlexRoseGames
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
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To keep your information secure, please complete our request form at msft.it/6015ZLa5c so we can quickly and safely assist with your question! ^FF
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I already did this twice, and it's been 2 years. you say quickly, but 2 years is not very quick. I've had zero response
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Replying to @AlexRoseGames
If it has been two years, it is very likely we did not receive your ticket. Please submit a new ticket at msft.it/6018Z05Z6 so we can help out. ^NS

Jan 21, 2022 · 3:28 PM UTC

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Replying to @MojangSupport
I received automated responses on 3 occasions with no follow ups. I have just done a new ticket, my request is #3404885
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I can confirm your ticket is in our system now, thanks for sending a new one! If you receive any automated responses, be sure to reply directly to that email so the system redirects you correctly. ^NS
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