earlier replies
Replying to @MandaMJM
Hey there, I'd be more than happy to help you figure out what is going on. If possible can you provide us with the ticket number that you have created. ^NQ
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Thanks for the reply! I don't see a ticket number listed on the question. I created a copy of the whole chat that I can send via dm if that's helpful!
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Replying to @MandaMJM
I suggest writing into us and creating a ticket. To keep your information secure, please complete our request form at msft.it/6012ZxOM8 so we can quickly and safely assist with your question! ^NQ

Jan 19, 2022 · 12:17 AM UTC

2
Replying to @MojangSupport
Hi again, it's been over a week and I've not had much movement at all on this support ticket L78VMM-X9OX
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF
Replying to @MojangSupport
Hi, I've written in again but used a different category this time (sign in issues as opposed to account migration). I also included the previous correspondence in that discussion. Hopefully someone there can help! Thanks.