@MojangSupport Hi, I've been using the same Minecraft account for months now and suddenly I can only play demo mode. I have my purchase receipt and nothing has changed with my account's email or my pc setup. How can I regain access to my worlds? And not be stuck on demo?
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Replying to @boscosbrows
If you are seeing demo mode only please visit msft.it/6017Zx6zt for help. ^NQ

Jan 18, 2022 · 8:32 PM UTC

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Replying to @MojangSupport
I did visit that page and then updated my launcher, I’m still having issues. Can you possibly look into my account for me?
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To keep your information secure, please complete our request form at msft.it/6014ZxOMs so we can quickly and safely assist with your question! ^NQ