@MojangSupport my s/o just tried to renew her realms subscription and on her phone it says it's open, but on the Xbox it's still saying that it's expired. What's up?
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Replying to @ighBladeBing
To keep your information secure, please complete our request form at msft.it/6013ZaAnt so we can quickly and safely assist with your question! ^NQ

Jan 18, 2022 · 7:48 PM UTC

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Replying to @MojangSupport
She did that this morning and has yet to hear back. But thanks.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^NQ