@MojangSupport Hello I bought minecraft years ago and does not allow me to download it now, I wanted to know what is the cause of the problem.
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Replying to @EchevesteManu
If you're not able to play the full game, you may be logged in to the wrong account. Please try logging in with any other accounts you may have used. ^NS

Jan 5, 2022 · 6:27 PM UTC

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Replying to @MojangSupport
Always use the same account, play it much earlier always being able to enter the main page and being able to download from there. when I enter now with that email he tells me that I have to buy it again. Email: trakemata@hotmail.com User: Manutrake
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For assistance with Demo Mode, please check out: msft.it/6018ZcMnA for help. ^FF