@MojangSupport my kids are trying to update their account information and aren't getting replies to their emails. We're coming up on a week of no response here. Can you give me a good ETA to expect replies? Thank you!
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We try to respond to tickets as quickly as possible in the order they were received. However, we are currently experiencing higher than normal volume due to the holiday season resulting in slightly longer wait times. We appreciate your patience! ^NS
Jan 5, 2022 · 6:15 PM UTC