@MojangSupport are you guys closed until after New Years or something? I haven’t gotten a reply for over a week
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Replying to @JoHo03884925
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF

Dec 30, 2021 · 3:20 AM UTC

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Replying to @MojangSupport
It has been multiple weeks with no reply, is there currently a delay?
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We try to respond to tickets as quickly as possible in the order they were received. However, we are currently experiencing higher than normal volume due to the holiday season resulting in slightly longer wait times. Thanks for your patience while we get back to everyone! ^NS